Terms of service
Last updated August 31, 2026
Service scope
Hands Free provides AI-assisted phone answering, lead capture, call routing, and scheduling features according to the plan and configuration agreed with each customer.
Customer responsibilities
Customers must provide accurate business information, maintain connected calendars and phone systems, and follow applicable call recording, privacy, and consent laws.
Availability
We work to keep the service available, but uninterrupted operation is not guaranteed. Service limits and support commitments are defined in your order form.
Trials and recurring billing
A valid payment method is required to begin a seven-day trial. Unless canceled before the trial ends, the selected plan begins recurring monthly billing on day eight and renews monthly until canceled. Starter is $750 per month, Custom starts at $350 per month, and Platinum is $1,500 per month.
Call limits and usage charges
Starter is limited to 20 qualified calls per day and does not include paid overages. Custom includes 20 qualified calls per day and adds $2.50 for each additional qualified call that day. Platinum includes unlimited qualified calls with no per-call overage. A qualified call reaches the AI receptionist and remains connected for at least 10 seconds. Failed calls, unanswered attempts, calls shorter than 10 seconds, and callbacks from the same caller within 15 minutes of a counted call are excluded from plan usage.
Contact
Questions about these terms can be sent to Joshuamuno1732@gmail.com.